What is a design concierge?

What is a design concierge?
Life’s biggest moments deserve more than a generic engraving. The Design Concierge experience is for those who believe in heirlooms—watches that carry the weight of memory and the beauty of intentional design. This is your opportunity to create a timepiece that’s unlike any other in the world.
Your journey begins with a call—an intentional conversation with a Hampden designer who listens, explores your ideas, and helps translate memory into design. From there, we create detailed proofs and collaborate closely with you to ensure every element is just right. No templates, no shortcuts—just meaningful craftsmanship with your story at the center.
“We believe in connecting people to what matters most: their milestones, their relationships, and the legacy they’re building with every tick."
Joe Wein, 3rd Generation Watchmaker
Your Watch. Your Story.
Each engraving tells a story—of service, love, legacy, or achievement. With Design Concierge, your watch becomes a living artifact, one that speaks for generations. From retirements and anniversaries to deployments and personal triumphs, our team helps mark the moments that matter with thoughtful, beautiful design. No design experience needed. We guide you from concept to completion with care, clarity, and creativity—ensuring your engraving is exactly right.