Contact
The help center and the chat are the fastest way to an answer. If you'd rather hear from a person, use the form below. We read every message.
Find an answer
Shipping times, engraving, the workshop, warranty and watch care. Results open in the chat window on this page, or browse every article.
Chat with us
Ask anything about a watch, an order or the workshop. Our assistant answers first, and asking for a person at any point reaches one. Leave your email and the reply reaches your inbox too.
Better by email
- Your engraving designReply to your order confirmation, or book a fifteen-minute Design Concierge call.
- Company and group ordersEmail hello@hampdenwatch.com with your event date and group size.
- Press, wholesale, vintage repairEmail hello@hampdenwatch.com.
Write to a person
Tell us what you're weighing or what you need. Someone at Hampden reads every message and replies by email within one to two business days.